Restricted access | Chapter | First published July 10, 2026 | Part of Sustainable Value Creation: Integrating Marketing and Finance for SDG Achievement

2. A STUDY OF INTERVENTION OF AI IN BUSINESS AND SUSTAINABLE INNOVATION

Sustainable Value Creation: Integrating Marketing and Finance for SDG Achievement  |  https://doi.org/https://doi.org/10.67103/IRG.SVC.2026.9788168516441.2

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Abstract

Artificial intelligence is the science of making intelligent machines, especially intelligent
computer programs. One of the goals of artificial intelligence is computer systems that can
mimic the critical thinking skills of humans. A quantitative survey investigates the degree to
which business experiences are altered by the use of AI. Artificial Intelligence (AI) has
become a driving force behind business innovation, enabling more efficient operations,
superior customer experiences, and new product development. AI's potential to revolutionize
business is rooted in its ability to process vast amounts of data, recognize patterns,
automate tasks, and learn and adapt over time (Davenport & Ronanki, 2018 ). AI also helps
companies improve their decision-making processes. With its potential to enhance
efficiency, customer satisfaction, and data-driven decision-making, AI is an essential part of
modern business. From startups to global corporations, AI is reshaping how businesses
operate, compete, and grow. AI tends to offer more significant benefits to larger companies
than to smaller ones, primarily due to differences in resources, data availability, and
infrastructure (Brynjolfsson & McAfee, 2014 ).
Keywords

artificial intelligence business innovation sustainable innovation digital transformation AI adoption SMEs large enterprises

Chapter information

Chapter title A STUDY OF INTERVENTION OF AI IN BUSINESS AND SUSTAINABLE INNOVATION
Author(s) Pratik Singh, Tabish Khan
Book title Sustainable Value Creation: Integrating Marketing and Finance for SDG Achievement
Book Doi https://doi.org/10.67103/IRG.SVC.2026.9788168516441
DOI https://doi.org/https://doi.org/10.67103/IRG.SVC.2026.9788168516441.2
Publication date July 10, 2026
Access Restricted access
Copyright © 2026 IRG Press. All Rights Reserved

How to cite

Pratik Singh, Tabish Khan. 2026. A STUDY OF INTERVENTION OF AI IN BUSINESS AND SUSTAINABLE INNOVATION. In: Sustainable Value Creation: Integrating Marketing and Finance for SDG Achievement. Book Doi https://doi.org/10.67103/IRG.SVC.2026.9788168516441. https://doi.org/https://doi.org/10.67103/IRG.SVC.2026.9788168516441.2

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